Privacy Policy
At Artsysvg, we value your privacy and are committed to protecting the personal information you share with us when purchasing or downloading digital products from our store. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
When you make a purchase or interact with our website, we collect the following types of information:
- Personal Information: This includes your name, email address, billing address, and payment information (such as credit card details). We collect this information to process your order and provide customer support.
- Device & Usage Information: We may collect information about your device, IP address, browser type, and interactions with our website to improve our services and enhance your shopping experience.
2. How We Use Your Information
We use the information we collect to:
- Process Your Orders: To fulfill your purchase of digital products, including providing you with download links and transaction receipts.
- Provide Customer Support: To assist you with any issues or questions you may have regarding your purchase.
- Improve Our Services: To analyze how customers use our website and identify areas for improvement.
- Send Marketing Communications (Optional): With your consent, we may send you promotional emails regarding new products, special offers, and updates. You can opt out of these communications at any time.
3. How We Protect Your Information
We take the security of your personal information seriously and implement industry-standard security measures to protect it. All payment transactions are processed securely through trusted third-party payment processors, and we do not store your payment details directly.
4. Sharing Your Information
We do not share or sell your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in processing orders, delivering digital products, or improving our website. These service providers are obligated to keep your information confidential and use it only for the purposes we specify.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website, analyze trends, and collect demographic information. You can control cookies through your browser settings, but please note that some features of the website may not function properly if cookies are disabled.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information. If you wish to update or delete any personal information, or if you have any concerns about how we handle your data, please contact us at help.artsysvg@gmail.com.
7. Children’s Privacy
Our digital products and website are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will post the revised policy on this page and update the "Last Updated" date. Please review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, or if you need assistance with your personal information, please contact us at help.artsysvg@gmail.com.